Values

Walk Through Fire for a Customer

We value team members at InDemand Interpreting who will do whatever it takes to help a customer. We strive not just for customer satisfaction, but customer happiness. When we make a commitment to a customer, we always keep that commitment. We do this for all customers, whether external or internal.

Data Driven

We make decisions based on data and facts, not on the opinion of the highest paid person in the room. We run experiments, measure the results, and make decisions based on what the data tells us.

Get It Done

We value team members at InDemand Interpreting who are hugely productive. We try to minimize meetings in favor of getting things done.

Innovation

Our business succeeds or fails based on innovation. We value team members who are creative, think outside the box, and who take chances.

Speak the Truth and Do the Right Thing

We encourage an open atmosphere where every team member is encouraged to speak out and tell hard truths to anyone in the organization without judgment, no matter title, level, or pay grade. We insist upon respect in communications.

We also want team members who will do the right thing by our customers, our partners, and by fellow team members, treating everyone the way they themselves would like to be treated.

Fire in the Belly

We value team members at InDemand Interpreting who have the fire in the belly to excel at what they do. We have passion for our work, and a sense that what we do matters. We choose to be here at InDemand to make a difference in the lives of patients and their families, and to support the invaluable work of our health care provider partners.

Have Fun

Life is too short not to have fun at work. We value team members who smile and laugh. We value team members that other people want to be around and come to work for. We’re not afraid to be a little weird.