High quality video remote interpreting depends on a fast, reliable and secure network infrastructure. InDemand’s core network resides in multiple secure colocation facilities distributed across the United States. Our network architecture employs redundancy and failover capability, with redundant, diverse Internet feeds, redundant routers and servers that automatically failover in the event of service disruption. Our software automatically load balances and re-routes traffic among our multiple call centers in the event that any center should suffer an outage or service disruption. We monitor any outages, and are notified immediately, 24 hours a day, 7 days a week, 365 days a year in the unlikely event of a failure.
Our robust nationwide network ensures that you will receive the performance and reliability you expect.
Our call centers are secured by biometric access control systems, and each center can be powered by redundant power supplies.
We provide 24 hours a day, 7 days week, 365 days a year interpreting and technical support. We’re open when you are.